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FAQ's Studeerpil

We accept the following options within the shop.

  

iDeal (NL)

 

ING Homepay (NL)

 

Paypal

 

Bancontact (BE)

 

Sofort banking (DE)

 

Belfius (BE)

 

KBC / CBC (BE)

  

If you cannot find an answer, please contact us at hallo@studeerpil.nl and we will try to arrange it for you with a bank transfer or payment request.

To learn more about how Klarna works, visit the Klarna page.

We only accept Euro's. 

We don't sell gift cards.

That's unfortunate. Let’s go through the process together. First, make sure you enter the discount code exactly as it appears (case sensitive) and check that the code is still valid and has not expired. Second, check the terms and conditions of your code, if the item is on sale or falls into a particular category, the discount may not be valid for this product. If it still doesn't work, please send an email to hallo@studeerpil.nl stating the code and our team can advise and contact you further.

No, you can only use one promotional discount per order. However, a discount code and free shipping costs above 15 euros can be used in combination.

Please try an alternative payment method or contact us at hallo@studeerpil.nll and one of our customer service representatives will help you as soon as possible.

All our shipments are made with Track & trace. For example, you can track your order with the code we will send you. And we also keep an eye on whether everything is going well. In the Netherlands we usually use DHL as a carrier, to European countries this is DPD. 

If you order before 10.30 pm, you can expect your order to be delivered the next working day. If you have not received your order within this period, please contact us.

If you order from us before 10.30 pm, you can expect your order to be delivered the next working day. We do everything we can to ship your order the same day. However, it can be busy with the carriers. Then the package can sometimes be delayed by a day. We therefore ask for your patience. If you have not received your order within three working days, please contact us.

Check this page for more information about this topic. 

If you ordered before 10.30pm, your order should be delivered the next working day. You can check this in the confirmation email of your order. You will also receive a tracking link in this email. Check there for updates on delivery. If the delivery time has passed and you still have not received your items, please contact us at hallo@studeerpil.nl.

As soon as you have placed and paid for an order, we will ensure you that it is immediately packed and processed. It is then offered to the carrier, who collects packages several times a day. For that reason, once a fee has been charged, we unfortunately cannot reverse this process. If you are not satisfied with your item or if you no longer need it, you can return it to us (up to 30 days after receipt). You can do this using our return service for a full refund of your purchase amount within 5 working days of receiving your return.

 

After you have placed an order, you will receive an email confirmation to the email address you provided during checkout. If you have not received this email, please check your spam / junk folders. If you still cannot find the mail after this, please log in to your account to check if your order has been processed initially. If you are still experiencing problems, please contact us!

If you are not 100% satisfied with your purchase, you can return it to us. As soon as it has arrived and processed administratively, we will pay the purchase amount, including return shipping costs, within 5 working days. You bear the costs of return. To return:

 

1. Return the original (opened) packaging with contents.

 

2. Enclose your original packing slip with the packaging mentioned, stating your IBAN (bank account number) and its name.

 

3. Sending address:

 

Studeerpil eg

Attn. Returns Department

Rollandstraat 12

2013 SP Haarlem

The Netherlands

   

4. We recommend that you use a carrier with Track & Trace, but the choice is of course yours due to the fact. the related costs.

 

5. After receipt and processing, we will refund the purchase amount to the previously indicated bank account number.

With Klarna you only pay for what you keep. If you return all or part of your order, Klarna will send you a new statement once the online store has processed your return. For example, if you ordered two items for a total of 50 euros and returned one item of 30 euros, your new statement amount will be 20 euros and your new statement has an expiration date.

Yes, your original shipping costs will be refunded, but you will pay the return shipping costs yourself.

We work hard to include as much information about our products as possible in our product descriptions on each product page. If you still want to know something specific, please contact us at hallo@studeerpil.nl.

Yes, all our products are suitable for vegans and vegetarians!

If you are unsure about combining our products, please contact us at hallo@studeerpil.nl. We can never answer questions about the use of our products in addition to your medicines. Please contact your attending physician.

Studeerpil consists exclusively of safe and natural ingredients. Our product is produced in the Netherlands, under strict pharmaceutical supervision. The ingredients in Studeerpil are checked in advance for quality, hygiene and origin. Then the ingredients are mixed in the correct proportions and filled in a vegetarian capsule or compressed into a tablet. The Studeerpil meets the conditions of the European Food Safety Authority (EFSA).

Caffeine can stimulate the gut, especially if you take it on an empty stomach. So you may have to go to the toilet more often. In that case, we recommend that you take the Studeerpil with a meal, instead of before a meal. This is also recommended if you are sensitive to caffeine.

  • Can I use Studeerpil every day?
    Studeerpil can be used daily. We do, however, recommend taking a break from time to time when using the Studeerpil. You can build up a tolerance for caffeine, which can decrease the effect.

     
  • How old do I have to be to use Studeerpil?

    We recommend using Studeerpil from the age of 16.

     
  • How should I take the tablets or capsules?

    The capsules and tablets should be swallowed whole with plenty of water.

     
  • After how much time does it work?

    After 30 to 60 minutes. There is therefore no need for a build-up phase.

     
  • How many capsules / tablets should I take?

    You can take 1 to 2 capsules or tablets per dose. We recommend starting with 1 capsule / tablet.

Unfortunately we do not supply samples.

No, if you do not want to create an account with us, we have the option to pay as a guest. All we need is your contact and shipping information. Creating an account does of course have advantages, such as not having to fill in your details every time.

First, try to reset your password. If this still doesn't work, please contact us at hallo@studeerpil.nl and we'll try to help!

Yes, in accordance with the new and updated data protection law, we promise to keep your information private and secure and not to share it with third parties other than our partners, such as the carriers. For more information, see our privacy policy.

If you would like to have all the information about yourself removed from our Studeerpil database, please send an email to hallo@studeerpil.nl. We will then delete all information within 10 working days.

You can click "unsubscribe" at the bottom of any newsletter you receive from us, or send an email to hallo@studeerpil.nl and we will remove you from this database.

The affiliate program is a collaboration between you and Studeerpil. By registering you will become an ambassador for us. This means that in exchange for sharing and recommending Studeerpil products, you will receive an 8% commission on every paid purchase made through you. A real win-win situation!

 

Read more about this on our affiliate page.

Gratis verzending vanaf 15,- en discreet verpakt

Natuurlijke ingrediënten en helemaal vegan

Concentratie, geheugen en energie

100% Garantie. Niet goed, geld terug!