Zoek/Search/Suche FAQ
FAQ's Studeerpil
We accept the
following options within the shop.
iDeal (NL)
ING Homepay
(NL)
Paypal
Bancontact
(BE)
Sofort banking
(DE)
Belfius (BE)
KBC / CBC (BE)
If you cannot find an answer, please contact us at hallo@studeerpil.nl and we will try to arrange it for you with a bank transfer or payment request.
To learn more
about how Klarna works, visit the Klarna page.
We only accept Euro's.
We don't sell gift cards.
That's unfortunate.
Let’s go through the process together. First, make sure you enter the discount
code exactly as it appears (case sensitive) and check that the code is still
valid and has not expired. Second, check the terms and conditions of your code,
if the item is on sale or falls into a particular category, the discount may
not be valid for this product. If it still doesn't work, please send an email
to hallo@studeerpil.nl stating the code and our team can advise and contact
you further.
No, you can
only use one promotional discount per order. However, a discount code and free
shipping costs above 15 euros can be used in combination.
Please try an alternative payment
method or contact us at hallo@studeerpil.nll and one of our customer service
representatives will help you as soon as possible.
All our shipments are made with Track & trace. For example, you can track your order with the code we will send you. And we also keep an eye on whether everything is going well. In the Netherlands we usually use DHL as a carrier, to European countries this is DPD.
If you order before 10.30 pm, you can expect your order to be delivered the next
working day. If you have not received your order within this period, please
contact us.
If you order
from us before 10.30 pm, you can expect your order to be delivered the next
working day. We do everything we can to ship your order the same day. However,
it can be busy with the carriers. Then the package can sometimes be delayed by
a day. We therefore ask for your patience. If you have not received your order
within three working days, please contact us.
If you ordered
before 10.30pm, your order should be delivered the next working day. You can
check this in the confirmation email of your order. You will also receive a
tracking link in this email. Check there for updates on delivery. If the
delivery time has passed and you still have not received your items, please
contact us at hallo@studeerpil.nl.
As soon as you
have placed and paid for an order, we will ensure you that it is
immediately packed and processed. It is then offered to the carrier, who collects
packages several times a day. For that reason, once a fee has been charged, we
unfortunately cannot reverse this process. If you are not satisfied with your
item or if you no longer need it, you can return it to us (up to 30 days after
receipt). You can do this using our return service for a full refund of your
purchase amount within 5 working days of receiving your return.
After you have
placed an order, you will receive an email confirmation to the email address
you provided during checkout. If you have not received this email, please check
your spam / junk folders. If you still cannot find the mail after this, please
log in to your account to check if your order has been processed initially. If
you are still experiencing problems, please contact us!
If you are not
100% satisfied with your purchase, you can return it to us. As soon as it has
arrived and processed administratively, we will pay the purchase amount,
including return shipping costs, within 5 working days. You bear the costs of
return. To return:
1. Return the
original (opened) packaging with contents.
2. Enclose
your original packing slip with the packaging mentioned, stating your IBAN
(bank account number) and its name.
3. Sending
address:
Studeerpil eg
Attn. Returns
Department
Rollandstraat
12
2013 SP
Haarlem
The
Netherlands
4. We
recommend that you use a carrier with Track & Trace, but the choice is of
course yours due to the fact. the related costs.
5. After
receipt and processing, we will refund the purchase amount to the previously
indicated bank account number.
With Klarna
you only pay for what you keep. If you return all or part of your order, Klarna
will send you a new statement once the online store has processed your return.
For example, if you ordered two items for a total of 50 euros and returned one item of 30 euros, your new statement amount will be 20 euros and your new statement
has an expiration date.
Yes, your
original shipping costs will be refunded, but you will pay the return shipping
costs yourself.
We work hard
to include as much information about our products as possible in our product
descriptions on each product page. If you still want to know something
specific, please contact us at hallo@studeerpil.nl.
Yes, all our products are suitable for vegans and vegetarians!
If you are
unsure about combining our products, please contact us at
hallo@studeerpil.nl. We can never answer questions about the use of our products
in addition to your medicines. Please contact your attending physician.
Studeerpil consists exclusively of
safe and natural ingredients. Our product is produced in the Netherlands, under
strict pharmaceutical supervision. The ingredients in Studeerpil are checked in
advance for quality, hygiene and origin. Then the ingredients are mixed in the
correct proportions and filled in a vegetarian capsule or compressed into a
tablet. The Studeerpil meets the conditions of the European Food Safety
Authority (EFSA).
Caffeine can stimulate the gut,
especially if you take it on an empty stomach. So you may have to go to the
toilet more often. In that case, we recommend that you take the Studeerpil with
a meal, instead of before a meal. This is also recommended if you are sensitive to
caffeine.
Can I use Studeerpil every day?
Studeerpil can be used daily. We do, however, recommend taking a break from time to time when using the Studeerpil. You can build up a tolerance for caffeine, which can decrease the effect.- How old do I have to be to use Studeerpil?
We recommend using Studeerpil from the age of 16.
- How should I take the tablets or capsules?
The capsules and tablets should be swallowed whole with plenty of water.
- After how much time does it work?
After 30 to 60 minutes. There is therefore no need for a build-up phase.
- How many capsules / tablets should I take?
You can take 1 to 2 capsules or tablets per dose. We recommend starting with 1 capsule / tablet.
Unfortunately we do not supply
samples.
No, if you do not want to create an account with us, we have the option to
pay as a guest. All we need is your contact and shipping information. Creating
an account does of course have advantages, such as not having to fill in your
details every time.
First, try to reset
your password. If this still doesn't work, please contact
us at hallo@studeerpil.nl and we'll try to help!
Yes, in
accordance with the new and updated data protection law, we promise to keep
your information private and secure and not to share it with third parties
other than our partners, such as the carriers. For more information, see our
privacy policy.
If you would like to have all the information about yourself removed from our
Studeerpil database, please send an email to hallo@studeerpil.nl. We will
then delete all information within 10 working days.
The affiliate program is a
collaboration between you and Studeerpil. By registering you will become an
ambassador for us. This means that in exchange for sharing and recommending
Studeerpil products, you will receive an 8% commission on every paid purchase
made through you. A real win-win situation!
Read more about this on our
affiliate page.